Using NLP in Effective Communications and
Engagement
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Individual and team success depends upon the ability of
individuals to communicate with others, face to face, as well as virtually.
Every interaction with another person determines how you are perceived and
every interaction is an opportunity to develop trust and exert positive
influence. Whether presenting one to one or to an audience of one thousand,
conveying information to a project team or delivering a difficult message, communicating
effectively is one of the most powerful skills for achieving your objectives.
This course develops your ability to focus
on your outcome, tune in to your audience and develop your message for clarity
and impact. Your ability to create an environment for open discussion and
ongoing dialogue is crucial for communication success. The communications
skills covered in this course will increase your ability to exercise choice and
control for every type of conversation, influence without authority and improve
quality of relationships and productivity.
Objectives
By the end of the course,
participants should be able to:
1. Describe the 4 types of communication
2. Describe the importance of verbal and
non-verbal communication
3. Demonstrate techniques of building rapport
4. List down the steps to active listening
skills
5. Build confidence in speaking to a group of
people
6. Organize materials using the 4 MAT system
7. Profile their audience using DISC©
Profiling
Methodology
The course is delivered via lectures, videos, songs,
discussions, role plays and games to ensure a fully experiential learning.